The 2017 program will be held at Illinois State University from June 5 to June 13. Enrollment is limited to 15 participants. Preference will be given to candidates who submit their application in first; however, the Katie School will make every effort to accept applicants from different states, with no more than two from the same state. Applicants not selected will be put on a waiting list in the event of cancellations. Deadline to apply is March 3, 2017.
The program is free to Insurance Regulators except for travel expenses. Program tuition, meals, and lodging during the program are paid by the Insurance Regulators Education Foundation.
James R. Jones manages the Katie School at Illinois State University and works with the Dean of the College of Business to help ensure that students in the insurance program at Illinois State have a world-class educational experience. Jones also works with the insurance industry on various research projects and professional development workshops including claims best practices, negotiation, teamwork, and attracting and retaining talent.
Previously Jones was Director of Claims Education and Director of Center for Performance Improvement and Innovation at the Insurance Institute of America in Malvern, PA. Jones has been involved in property and casualty claims for both personal and commercial lines since 1984. He has edited and written books on various areas including insurance claims practices. Jones has published articles in the National Underwriter, Claims Magazine, Claims Quarterly, and The CPCU Journal.
Jones has been an adjunct professor and he also works with the insurance industry on various research projects and professional development workshops including claims best practices, negotiation, teamwork, and attracting and retaining talent. Jones received his B.A. in finance and accounting from the University of Missouri-Columbia and his M.B.A from St. Louis University.