Judson, K., Black, H., & Beggs, J. Online Learning in Higher Education: Seeking Value Co-Creation in the Flipped Classroom. Marketing Management Association (2018)
Black, H. Course Redesign: Evaluation of Learning Objectives, Hybrid Delivery and New Experiential Project. Marketing Management Association (2016): 8-12.
DeGaris, L., & Black, H. Building a Professional Network: A 'Selling Yourself' Class Project. National Conference in Sales Management (2016)
Delpechitre, D., Black, H., & Schetzsle, S. Before the Purchase: Does Satisfaction with the Salesperson Matter. Marketing Management Association (2016): 13-20.
Attaway, J., & Black, H. Extreme Service Failure Instances and Recovery Strategies Related to Medical Errors. Association for Marketing and Health Care Research (2015)
Black, H. B., Dingus R. & A. Milovic (2021). From Student to Professional: Teaching Professionalism in the Marketing Classroom. Marketing Education Review, 31(1), 41-52. DOI: 10.1080/10528008.2020.1836974
Black, H.G., Jeseo, V. and Vincent, L.H. (2021), Promoting Customer Engagement in Service Settings through Identification, Journal of Services Marketing, 35:4, 473-486, https://doi.org/10.1108/JSM-06-2020-0219
Dingus R. & H. G. Black (2021). Choose Your Words Carefully: An Exercise to Introduce Artificial Intelligence to the Marketing Classroom using Tone Analysis. Marketing Education Review, 31:2, 64-69, DOI: 10.1080/10528008.2020.1843361
Delpechitre, D., Black, H., & Farrish, J. The Dark Side of Technology: Examining the Impact of Technology Overload on Salespeople. Journal Of Business & Industrial Marketing 34.2 (2019): 317-337.
Black, H., Goad, E., & Attaway, J. Medical Errors: Extreme Service Failures and Recoveries. International Journal of Pharmaceutical and Healthcare Marketing 12.1 (2018): 15-24.
Don't Reinvent the Wheel! New and Unique Resources to Complement the Marketing and Sales Classrooms. Marketing Management Association. (2019)
Online vs. Face-to-Face: How Customer-to-Customer Interactions Impact Customer Experience Behaviors. Academy of Marketing Science. (2019)
Soft Skills as an Assessed Course Component. Academy of Marketing Science Conference. (2019)
Online Learning in Higher Education: Seeking Value Co-Creation in the Flipped Classroom. Marketing Management Association. (2018)
Return on Community: The Firm's Role in Managing Customer Communities. Southeast Marketing Symposium. (2009)
Efficacy of Computer Technology-based HIV Prevention Interventions: A Meta Analysis. Center on Drug and Alcohol Research Translation Colloquium Series. (2008)
Patient Participation: A Social Network Perspective. American Marketing Association Educators' Summer Conference. (2008)
To Market, To Market: Trends and Insights into Marketing Academia's Job Market. American Marketing Association Summer Educators' Conference. (2008)
Transitioning from PhD Student to Assistant Professor. American Marketing Association Educators' Summer Conference. (2008)
Who Went Where: Job Market Talk. American Marketing Association Educators' Summer Conference. (2007)