Katie School/CPCU Symposium
2021 VIRTUAL KATIE SCHOOL/CPCU SOCIETY SYMPOSIUM - MEETING THE FUTURE AND THE BRAVE NEW WORLD OF THE NEW NORMAL.
The program will feature presentations on :
- New insights into what insurance customers want,
- How insurers are responding to investor demands for social responsibility,
- How the industry can improve diversity and inclusiveness,
- How innovation is occurring, and
- How technology is affecting the industry.
MONDAY | APRIL 12, 2021
9:00 AM | Welcome
- Craig Bertsche, Chair—Symposium Committee, CPCU Society Chapter
- Jim Jones, Director—Katie School of Insurance and Risk Management
9:15 AM | Session 1 - Customer Insights: Learning Through COVID
- Laurel Straub, Assistant Vice President—Enterprise Research, State Farm
10:00 AM | Break
10:15 AM
Session 1 - Insurers ESG Performance and Its Importance
- Dr. Varma, Illinois State University , Associate Professor of Finance
Session 2 - Inclusive Insurance: Insurance for the Working Poor in the World
- Sara Haouassia, Graduate Student, Actuarial Science & Economics, Illinois State University
- Brendan Leibforth, Senior, RMI and Finance, Illinois State University
11:00 AM | Closing
WEDNESDAY | APRIL 14, 2021
1:00 PM | Welcome
- Craig Bertsche, Chair—Symposium Committee, CPCU Society Chapter
- Jim Jones, Director—Katie School of Insurance and Risk Management
1:15 PM | Session 1—Creating a Culture of Innovation in Insurance
- Keith Gaudin, Manager—Enterprise Innovation and Operation Excellence, Country Financial
2:00 PM | Break
2:15 PM | Session 2—Design Thinking Panel
- Marc Bolick, Managing Partner, Design Thinkers & DT Academy
- Todd Steinemann, Technology Director, State Farm
Moderated By: Peter Kaufman, Marketing Professor, Illinois State University
3:00 PM | Closing
FRIDAY | APRIL 16, 2021
9:00 AM | Welcome
- Craig Bertsche, Chair—Symposium Committee, CPCU Society Chapter
- Jim Jones, Director—Katie School of Insurance and Risk Management
9:15 AM | Session 1 - Being The CEO Of My Career
- Annette R. Martinez, Senior Vice President, State Farm
10:00 AM | Break
10:15 AM | Session 2 - Women Founders of Insurtech Firms Panel
- Kate Terry, Cofounder and Chief Operating Officer, Surround Insurance
- Jennifer Byrne, Co-founder and President, Quesnay Inc., Insurtech Investor and Advisor
Moderated By: Katelynn Pankhurst, Senior, Illinois State University
11:00 AM | Closing
11:15 AM | Continuing the Converstion (OPTIONAL Networking Event)
PREVIOUS SYMPOSIUMS
- 2021 Brochure
- 2019 Brochure
- 2018 Brochure
- 2017 Brochure
- 2016 Brochure
- 2016 Vidette Article
- 2015 Brochure
- 2014 Brochure
- 2013 Brochure
- 2012 Brochure
- 2011 Brochure
- 2010 Brochure
- 2009 Brochure
- 2008 Brochure
- 2007 Brochure
SYMPOSIUM PRESENTATIONS