Sandeep Jagani
Associate Professor | Assistant Chair
Office
SFHB State Farm Hall Of Business
Office Hours
Tuesdays and Thursdays 11:00 AM to 12:00 PM
Office Phone
Email
- About
- Education
- Awards & Honors
- Selected Research
Biography
Sandeep Jagani holds a Ph.D. in Manufacturing and Technology Management from the University of Toledo. He holds a Bachelor of Engineering and an MBA. He is a Certified Six-Sigma Green Belt by ASQ. He has worked for six years in manufacturing operations. His articles have been published in the Journal of Business and Industrial Marketing, the International Journal of Production Economics, the Journal of Cleaner Production, and the Journal of Services Marketing.
Current Courses
MGT 227.001 Operations Management
MBA 427.001 Operations And Quality Management
MBA 427.002 Operations And Quality Management
MBA 427.003 Operations And Quality Management
MBA 427.004 Operations And Quality Management
Teaching Interests & Areas
Operations Management, Quality Management, Simulations, Supply Chain Management
Research Interests & Areas
Sustainable operations, green business and technology management.
PhD Manufacturing and Technology Management
University of Toledo
Toledo
MBA Marketing, International Business and Finance
University of Toledo
Toledo
BE Chemical Engineering
Veer Narmad South Gujarat University
Surat, Gujarat, INDIA
Outstanding COB Researcher
College of Business
2025
Scholarship of Teaching and Learning (SoTL) University Research Grant (URG)
Research and Sponsored Program
2024
Wisdom's Torch Teaching and Learning Award
College of Business
2024
Outstanding MBA Faculty Award
College of Business
2024
The Richard A. Manahan Family Teaching Excellence Recognition Award
College of Business
2023
Outstanding MBA Faculty Award
College of Business, Illinois State University
2020
University Research Grant
Illinois State University
2019
Conference Proceeding
Examining the Role of Trust and Privacy in AI-Based Customer Service Adoption: A Survey-Based Approach
Sandeep Jagani, Vatsal Paghadal.
Proceedings of Decision Sciences Institute Annual Meetings 2025, (2025)
Perceived Sustainability, Brand Awareness, and Brand Association in the Hotel Sector
Vafa Saboori-Deilami, Sandeep Jagani.
Proceedings of Decision Sciences Institute Annual Meetings 2025, (2025)
Sustainability Practices, Inclusivity and Company Reputation
Vafa Saboori-Deilami, Sandeep Jagani.
Proceedings of Decision Sciences Institute Annual Meetings 2024, 1154 – 1161, (2024)
Do sustainability practices impact customers’ attitude towards the brand?
Sandeep Jagani, Vafa Saboori-Deilami, Saraf Tarannum.
Decision Science Institute, (2022)
Consequences of Sustainability Orientation in Service Firms
Sandeep Jagani.
Decision Sciences Institute - Annual Conference, 2445-2450, (2019)
A Research Framework for Business Sustainability using Information Exchange – A Firm Centric Perspective
Sandeep Jagani, Stephen A Wallace, Anand S Kunnathur.
Americas Conference of Information Systems, (2016)
Information Exchange Research Opportunities
Sandeep Jagani, Anand S Kunnathur.
Decision Sciences Institute National Conference, (2016)
Wind Energy Electrical Power Generation: Industrial Life Cycle of a Radical Innovation
John P. Dismukes, Lawrence K. Miller, Andrew Solocha, Sandeep Jagani, John A. Bers.
IEEE, 773-785, (2007), 10.1109/picmet.2007.4349395
Wind Energy Electrical Power Generation: The Life Cycle of a Radical Innovation. Management of Converging Technologies
John P Dismukes, L K Miller, Andrew Solocha, Sandeep Jagani, John A Bers.
PICMET Conference 2007, (2007)
Encyclopedia
Invasion of Populism on Data Security
Blaine Stout, Sandeep Jagani.
Encyclopedia of New Populism and Responses in the 21st Century. Springer,, 284-288, (2023), 10.1007/978-981-16-9859-0_236-2
Journal Article
Sustainability Orientation, Sustainability Implementation, and Brand Image in Service Firms
Sandeep Jagani, Vafa Saboorideilami.
Business Strategy and the Environment, To be determined (To be determined), Online Version of Record before inclusion in an issue, (2025), https://doi.org/10.1002/bse.4273
Adopting Sustainability Business Models for Value Creation and Delivery: An Empirical Investigation of Manufacturing Firms
Sandeep Jagani, Paul C Hong, Xiyue Deng, Narges Mashhadi Nejad.
Journal of Manufacturing Technology Management, 35 (2), 360-382, (2024), https://doi.org/10.1108/JMTM-03-2023-0099
Shaping brand attitudes through sustainability practices: a TSR approach
Sandeep Jagani, Vafa Saboorideilami, Saraf Tarannum.
Journal of Services Marketing, 38 (3), 369-382, (2024), 10.1108/jsm-03-2023-0083
The Electric Vehicle Supply Chain Ecosystem: Changing Roles of Automotive Suppliers
Sandeep Jagani, Erika Marsillac, Paul Hong.
Sustainability, 16 (4), 1570, (2024), 10.3390/su16041570
Globalization orientation, business practices and performance outcomes: an empirical investigation of B2B manufacturing firms
Paul C Hong, Jagani, Phouc Pham, Ensung Jung.
Journal Of Business and Industrial Marketing, 38 (10), 2259, (2023), https://doi.org/10.1108/JBIM-02-2021-0098
Technology-enabled leadership and performance enhancement outcomes: an empirical investigation from the dynamic capabilities perspective
Shubham Singh, Paul C Hong, Sandeep B Jagani.
Journal of Systems and Information Technology, 25 (3), (2023), 10.1108/JSIT-07-2022-0181
The relationships between economic orientation, sustainable product design and innovation performance: Empirical evidence from the US manufacturing firms
Sandeep Jagani.
Sustainable Manufacturing and Service Economics, 2, 100010, (2023), 10.1016/j.smse.2023.100010
Dynamic market complexity and service value advantage: an empirical investigation of business process management
Paul C. Hong, Mohammed Taj Hejazi, Xiyue Deng, Sandeep Jagani.
Business Process Management Journal, 28 (4), 983-1004, (2022), 10.1108/bpmj-01-2022-0045
Sustainability orientation, byproduct management and business performance: An empirical investigation
Sandeep Jagani, Paul Hong.
Journal of Cleaner Production, 357, 131707, (2022), 10.1016/j.jclepro.2022.131707
Managing sustainability orientation: An empirical investigation of manufacturing firms
Paul Hong, Sandeep Jagani, Jinhwan Kim, Sun Hee Youn.
International Journal of Production Economics, 211, 71-81, (2019), 10.1016/j.ijpe.2019.01.035
Strategic Context for Internet Banking: How traditional banks manage e-commerce to build IT capabilities and improve performance
Stephen K Callaway, Sandeep Jagani.
The Journal of Internet Banking and Commerce, 20 (1), (2015)
The Impact of Banks' Pioneering Orientation on Strategic Control Systems
Stephen K Callaway, Sandeep Jagani.
American Journal of Business, 30 (1), 49-71, (2015)
Sustainability is largely about innovation
Armond E Sinclair, Sandeep Jagani.
CSR Files: Commemorative Edition, (2013)
Presentations
Sustainability Practices, Inclusivity and Company Reputation
Vafa Saboori-Deilami, Sandeep Jagani.
DSI Annual Meetings 2024, Phoenix, AZ, USA, Phoenix, November 25, 2024
Unlocking Business Success, Empirical Examination of Data-Driven Strategies and Applied Business Analytics
Shubham Singh, Sandeep Jagani.
DSI Annual Meetings 2024, Phoenix, AZ, USA, Phoenix, November 25, 2024
Effect of technology-empowered leadership on performance improvement for the organization: A Business Analytics outlook
Paul C Hong, Shubham Singh, Sandeep Jagani.
DSI Annual Meetings 2023, Atlanta, Atlanta, November 19, 2023
Do ESG Score and DEI Affect the Brand Image
Vafa Saboori-Deilami, Sandeep Jagani.
DSI Annual Meetings 2023, Atlanta, USA, Atlanta, November 19, 2023
Do sustainability practices impact customers’ attitude towards brand?
Sandeep Jagani.
Decision Socience Institute, Houston, TX, November 21, 2022
Safeguarding data privacy from populism invasion: Discussion on the role of federated machine learning
Blaine David Stout, Sandeep Jagani.
New Populism and Responses of the 21st Century, onine, September 24, 2021
Consequences of Sustainability Orientation in Service Firms
Sandeep Jagani.
Decision Sciences Institute - Annual Conference. 2019, New Orleans Louisiana, November, 2019
Will Blockchain disrupt or bankrupt supply chains?
Sarah Schefer, Sandeep Jagani, Maruen Ben Jabara.
Production and Operations Management Society 2019, Washington District of Columbia, May, 2019
Does Societal Orientation Help Innovations? An Empirical Investigation of US Manufacturing Firms
Sandeep Jagani, Paul C Hong, Anand S Kunnathur.
roduction and Operations Management Society. 2019., Washington District of Columbia, May, 2019
The relationships between economic orientation, sustainable product design and innovation performance: An empirical evidence from US manufacturing firms
Sandeep Jagani, Anand S Kunnathur, Paul C Hong.
Decision Sciences Institute - Annual Conference 2018, Chicago Illinois, November, 2018